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After server failure, clients won't reconnect

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Hi guys,

Having issues with our Outlook 2010 clients in our pre-pilot deployment.

If mailboxes of the test users resides in DB01 and we restart the server currently holding the active database, the clients gets disconnected but it takes up to 1 hour before they are connected again, or if we restart Outlook.

If we do a database "switchover" from the shell or from within EAC the clients gets disconnected for 2-3 secs, then they connect perfectly.

We have the following Exchange Server 2013 environment:

- 3 Multirole servers hosting active/passive databases

- 1 multirole server hosting passive lagged copies

Hardware load balancer / HTTPS traffic for autodiscover.company.com and mail.company.com

- LB method: Round Robin (between server 1-3, not the lagged one)

- Persistance: none

- Monitor: SSL TCP, 5 sec interval, 2 sec time-out, 3 retries, 30 sec downtime

While we initiate a server reboot and the databases are mounted on another server (we monitor this via powershell), I can at the same time in outlook under Connection Status see that it lost some proxy servers and dont reconnect automatically.

If I press Reconnect, all proxyservers are removed and that list is empty...

So.. Howcome I can initiate a databaswe switchover and things are running perfect but when initiating a serverfailure it doesnt work. Is this HLB related, outlook related or Exchange related?

Help appreciated!




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