Hello,
We have an Exchange 2013 environment 2 x CAS and 2 x Mailbox servers. CAS is load balanced.
When creating a NEW outlook profile, the client is presented with an SSL certificate that does not exist on any of the exchange servers.
In fact it is a certificate for the public website, and is a www.ourdomain.com certificate.
All Exchange URL's are set to mail.ourdomain.com including the AutodiscoverInternalURI, we can see no issues with the exchange URLS and existing outlook connections are working normally, the issue is only experienced when setting up a new profile.
We are not using SSL offload on the load balancer and infact there are no certificates installed there. The IP for the mail.ourdomain.com DNS record is set to point at the load balancer and only the 2 exchange CAS servers have been added to the load balancer.
Appreciate any assistance.
Adam