I see no selection for Exchange Server 2010, even on the Legacy page, so I will ask a question here.
I have Time Warner Hosted Email. They use Exchange Server 2010 . ( server name exchange.manage-cloud.local )
I have a problem they cannot fix for over 2 weeks. It goes like this.
I have an email account that existed for about 1 year. Say the email address is "A"
The person was replaced with another person whose email address I want to be "B"
I changed the primary email address for the account to be "B".
And deleted the "A" address from the account.
The credentials were all updated to the new persons credentials.
In Outlook 2010 when I now send an email to the "B" address it shows me that I sent it to the "A" address, in the "TO" column.
The only time it shows the correct address is when I turn OFF "Cached Exchange mode".
With "Cached Exchange mode" ON, it shows the now defunct address "A".
When I look at the Offline Address Book I still see the "A" address, NOT the "B" address.
When I look at the Global Address Book, it is correct "B" is present, "A" in gone.
I have updated the Offline Address Book over and over again, every time Time Warner has said the problem is fixed.
I always update using the Full Details selection.
I check the dates to see that it really downloaded.
When I use Notepad to open the "udetails.oab" file, in the Offline Address Book folder, I always
can "FIND" the defunct email address "A".
I never can "FIND" the now current email address "B".
They do not seem to be able to correct the problem.
Navisite is the company that runs the email system for them.
Any idea as to what they could be forgetting to do ?